FAQs

Our return policy lasts 7 days > CHANGE TO 14 days

What are your shipping options?

Most Uk standard volumes are shipped by Royal mail

Royal Mail Tracked 48 (UK only)

Typical delivery time: 2-3 working days

Delivery days: Monday-Saturday only, excluding public holidays

Requires signature? No

We alternatively use DHL, DPD and Hermes depends on the volume

Do you deliver outside of the UK?

We deliver all over the world with DHL and Royal Mail. All purchases are traceable, but delivery times and prices depend on the destination country.

What if the item I ordered arrives broken or damaged?

We take great care in packing our products. If you discover a fault in the item please contact us within 24 hours of receiving that item and we'll work it out with you.

Where do you ship from?

Primarily we ship out from our Warehouses in UK or South Asia. If the item you've purchased is out of inventory in your nearest location, we'll send it directly from our production lines at the same delivery times as stated in our shipping section.

Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go.